Privacy Policy

Last updated: Mon Mar 10 2025

1. Introduction

Ekfix LLP ("we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal data in accordance with the Nigerian Data Protection Regulation (NDPR) and other applicable laws.

2. Scope

This policy applies to all personal data collected from:

Visitors to our website (ekfix.com) and any of its subdomains
Clients and potential clients who engage with our services
Users of our software applications
Job applicants and employees
Any other individuals who interact with us

3. Data Controller

Ekfix LLP is the data controller responsible for your personal data.

Contact Information

Ekfix LLP, 22 Kumasi Street, Wuse II, Abuja, Nigeria.

4. Data We Collect

We may collect the following types of personal data:

Contact Information:Name, email address, phone number, and mailing address
Account Information:Username and password
Professional Information:Job title, company name, industry.
Technical Information:IP address, browser type, operating system, device information, cookies, and usage data.
Client Data:Data provided by clients for the purpose of software development projects, which may include sensitive personal data depending on the project's nature.
Job Applicant Data:CV, cover letter, qualifications, employment history.
Marketing Data:Preferences for receiving marketing communications.
Communication Data:Records of correspondence.

5. Purposes of Data Collection and Processing

We process your personal data for the following purposes:

To provide and improve our software development services.
To communicate with clients and potential clients.
To manage client projects.
To respond to inquiries and requests.
To process job applications and manage employment.
To send marketing communications(with your consent).
To comply with legal obligations.
To ensure website functionality.
For internal record keeping.

6. Legal Basis for Processing

We process your personal data based on one or more of the following legal bases:

Consent:

When you have given us explicit consent to process your data for a specific purpose.

Contractual Necessity:

When processing is necessary for the performance of a contract with you.

Legal Obligation:

When processing is necessary to comply with a legal obligation.

Legitimate Interests:

When processing is necessary for our legitimate interests (or those of a third party), provided your rights and interests do not override those interests.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include:

Data encryption
Access controls
Regular security assessments
Employee training on data protection

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

Client data will be retained for the duration of the contract, and for a reasonable time after contract termination for legal and archival purposes.
Marketing data will be retained until you withdraw your consent
Job applicant data will be retained for a reasonable period after the application process, unless you consent to us keeping it on file for future opportunities.

9. Data Sharing and Disclosure

We may share your personal data with:

Third-party service providers who assist us with our operations (e.g., cloud hosting, payment processing).
Legal authorities when required by law.
Business partners, when necessary for a project.

We will not sell, rent, or trade your personal data to third parties for marketing purposes.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

10. Data Subject Rights

Under the NDPR, you have the following rights:

To exercise these rights, please contact us at [email protected].

Right to Access: You have the right to request access to your personal data.
Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data.
Right to Restriction of Processing: You have the right to request restriction of processing in certain circumstances.
Right to Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to the processing of your data.
Right to Withdraw Consent: You have the right to withdraw your consent at any time.
Right to lodge a complaint: You have the right to lodge a complaint with the National Information Technology Development Agency(NITDA).

11. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

12. Cross-Border Data Transfers

If we transfer your personal data to countries outside of Nigeria, we will ensure that appropriate safeguards are in place to protect your data, in accordance with the NDPR.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or through other appropriate means.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Ekfix LLP

22 Kumasi Crescent

Wuse II, 900288, Abuja, Nigeria

(+234) 703 690 8067

[email protected]